
While it's been
The COVID-19 pandemic has changed where and how we work. Leaders such as CIOs and COOs are more likely than ever to increase productivity while maintaining remote business connectivity. Companies are considering to prepare hybrid workplaces for an environment such as the COVID-19 pandemic that never knows when it will come again.
A hybrid workplace provides flexibility for employees by mixing in-office work with remote work. In a hybrid work environment, employees enjoy more autonomy and work-life balance, which in turn determines their level of engagement. Businesses can also improve the customer experience by engaging positive employee experiences.
This article explains the conditions for treating a hybrid workplace and why SaaS Management Platform (SMP) has focused attention.
Conditions for treating a hybrid workplace
In order to consider a hybrid workplace, a digital workspace must be met. A digital workspace is a technical framework for managing and centrally managing elements of an organization's IT assets, such as applications, data, and endpoints. Helping users access applications anytime, anywhere, and on any device is key. Common features of a digital workspace include:
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- Integrated management for all devices, including mobile and desktop
- Single sign-on (SSO) for enhanced security
- Intact Security When Browsing the Web and Intact SaaS
- Desktop and application virtualization
- Workflow automation
As employees make more use of digital workspaces, new cloud-based applications are being designed to improve the collaboration experience.
SMP is careful attention as the value of the digital workplace comes to the front
According to Gartner's '2023 Technology Innovation Roadmap for Infrastructure and Operations', I&O leaders are promoting technology to support customers while engaging employees to focus on a hybrid work environment.
The focus is on improving high-value and low-risk technology while improving to increase the resilience, speed, and agility of work. I&O leaders continue to use cloud technology as a driver of agility, and most of all cloud technologies included in the roadmap are expected to accelerate speed and agility within the organization.
As more organizations are driving digital transformation, cloud technology is becoming increasingly important. In particular, I&O leaders are investing in SaaS Management Platforms (SMP) while increasing productivity and resilience, managing risk, and enabling an employee-centered environment.
This is because SMP is optimized for changing digital workplace environments and is effective in achieving the digital employee experience, which is a top priority for IT departments these days.
Background of 'SMP-hype'
The impact of the COVID-19 pandemic has created new needs for digital employee experiences, such as hybrid work practices, team collaboration solutions, and digitalization of the business unit, and enterprises have adopted SaaS applications.
According to the Gartner Report, as of 2022, the average number of SaaS apps used by enterprises was 125, and SaaS went beyond the “interest” stage and achieved a record high. As more SaaS is being used, distributed and uncontrolled risk factors have arisen, making SaaS ROI a top priority.
According to Gartner research, an average of 30 to 40 percent of an enterprise's IT budget is estimated on tools IT personnel are unaware of. What's more serious is that this number is underrated within the organization. As the number of SaaS applications considering to increasing work productivity has been achieved, areas that must be managed have advantages, such as shadow IT, exposure to cyber threats, non-compliance with data protection concerns, and the concerns of security concerns.
As a result, SMP attracted to attract attention. The six core functions of SMP are to discover, manage, automate, optimize, secure, and manage SaaS apps. In addition to IT departments and related personnel who want to simplify the SaaS lifecycle, employees who actually use SaaS applications are also very involved in SMP. This is because SMP allows me to have flexibility in using SaaS, such as gathering my favorite used SaaS applications in one place and logging in to multiple SaaS accounts with a single account.
SMP Will Shape the Future of Work
Commenting on digital workplaces, Gartner said, “It's a business strategy that incorporates the digital capabilities of employees so they can expect an immersive and intuitive work environment. This includes motivation and skills to apply technology to improve business capabilities. The digital workplace and the people who lead it will shape the future of work,” he said.
This is a time when SaaS usage is rarely used, and it is considered to think about how to use SaaS smartly at a time when SaaS was not used again. This trivial concern will improve the work environment and enhance the employee experience in the future, and lead to a better customer experience.
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