Using Slack app user provisioning

Using Slack app user provisioning

User lists can be queried in real-time and users can be provisioned to be invited/added/activated or deleted/deactivated.
September 9, 2024
3 min read
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As of last year, 77 of the Fortune 100 companies were using the service “Slack (Slack),” the world's No. 1 corporate messenger. Slack was also acquired by Salesforce (Salesforce) in December 2020 in recognition of its corporate value of over 30 trillion. According to the results of a survey conducted by Slack, you can experience an effect of reducing about 32% of all emails and 27% of all meetings when using Slack.

To better utilize and manage Slack, which enhances work productivity, PoPS provides app user provisioning capabilities. App user provisioning is a function for automatically provisioning users to be invited/added/activated, or deleted/deactivated in the actual SaaS user pool when an organization or workspace assigns or withdraws a SaaS app to a user. The SaaS user list can be viewed in real time, and user invite/add/activate or delete/deactivate provisioning can be performed according to SaaS.

This article covers how to enable the Slack app user provisioning feature in POPs to view Slack users, invite users to Slack, and disable users in Slack.

Enabling the Slack app user provisioning feature in POPs

First, the plan you're using in Slack Workspace must be Business+ or higher. Log in to the POPs admin with an admin account and go to the Slack app details screen. On the Slack app details screen, go to [Provisioning tab] and click [Verify].

PoPs에서 Slack 앱 사용 자 프로비저닝 기능 활성화하기

When the Slack login screen appears, sign in with your Slack Workspace admin account. The administrator account you log in to at this time must be an administrator account belonging to the Slack Workspace that you entered in the ACS URL when adding the Slack app to your organization.

Click [Allow] in Slack's permission request dialog to complete the provisioning settings.

PoPs에서 Slack 앱 사용자 프로비저닝 기능 활성화하기

View Slack users

PoPs - Slack 사용자 조회하기

Once Slack provisioning is set up, users in Slack Workspace can be viewed in real time. Information queried in Slack Workspace is user name, user ID (email), user status (active/inactive), and can be searched by Slack user ID (email).

If a user using the same email as the Slack user's ID (email) is in an organization or workspace to which the Slack app has been added, that user information is displayed in the 'Organization Profile' or 'Workspace Profile'. You can also check what types of apps are assigned to users.

Invite users to Slack

If you assign an app to a user who isn't in Slack Workspace, they'll be invited to Slack Workspace and added to the user list. If the user who assigned the app has already been added to Slack Workspace but has been disabled, that user's Slack account will be activated.

PoPs - Slack에 사용자 초대하기

Deactivate a user in Slack

Authenticate to the Slack app with an admin account and unassign users from the app while the provisioning feature is enabled. User deactivation provisioning is performed when a user is deleted from an organization through directory synchronization, when a user is moved to an organizational unit that has not been assigned an app, when a group to which the app was assigned is deleted from the organization, and when the organization's user account status is disabled. User deactivation When provisioning runs, user accounts in Slack Workspace are deactivated.

PoPs - Slack에 있는 사용자 비활성화하기

At the end

Using POPS' Slack app user provisioning capabilities, managing users within an organization is much easier and more efficient. When an admin assigns or removes SaaS permissions to users, those changes are automatically reflected in SaaS applications such as Slack in real time, greatly reducing management hassle. This automated process allows IT managers to manage user status in an integrated manner on a single platform without the need to individually check and modify user status in each SaaS app, saving time and money.

POPs make an organization's digital environment more efficient through these useful features. Please feel free to contact us for more information. The powerful features of POPs will greatly improve your work efficiency.

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