How to establish SaaS governance

While it's been

According to Gartner's cloud transformation market trends and public cloud considering, it is likely that by 2024, considering 60% of applications will move from on-premise to cloud, and global SaaS transformation will total over $230 billion.

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Furious, it is likely that 30% of organizations will rely on SaaS applications for critical and critical workflows by 2025, and in line with these market trends, they will continue to adopt SaaS applications without active IT initiatives.

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Shadow IT occurs when or when to adopt SaaS without IT management. Shadow IT has negative implications in terms of software management consistency, compliance, and cost savings. Unmanaged SaaS is very risky. As a result, the principles of SaaS governance have been discussed.

This post Gartner Research (How to establish Effective SaaS Governance)Refer to why SaaS governance is important and important to introduce SaaS governance.

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Why SaaS governance is important

SaaS governance is a process and practice established to identify, control, manage, and manage the use of SaaS applications being used within an organization. The focus is on maintaining a framework to maintain the efficiency and compliance of the SaaS stack.

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SaaS applications are IT assets that require proper management on an underlying basis rather than a one-off project. However, most SaaS purchases are often considered for the purpose of using the required restrictions immediately without requiring long-term issues.

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Without a SaaS governance framework, shadow IT issues arise. IT departments can be unaware of threats and technology stack inefficient, and increase the risk of cybersecurity and privacy compliance.

According to an IBM report, the average amount of damage estimated by Korean companies from security breaches amounted to 4.334 billion won. By 2027, organizations that file to centrally manage the SaaS lifecycle are expected to be 5 times more likely to security concerns or data loss due to misconfigurations.

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3 things you must know to establish SaaS governance

Here's what Gartner proposed as an approach to building SaaS governance:

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1. Approve all SaaS usage through a defined process

IT departments cannot reject SaaS requests, but they must work with business efforts to create flexible and practical collaborative processes. For example, if there is an account that has not been logged in to a specific SaaS for 3 months, it is possible to establish a data-based process by understanding employees' SaaS usage status, such as considering the account and considering the account to use SaaS without a separate procedure if the person in charge of each SaaS has been evaluated and approved.

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2. Intent offers for SaaS

If the IT department does not have responsibility and management for a specific SaaS application, the owner of that SaaS application will be the manager or department leader of that particular team. As the number of SaaS used within enterprises has established, it has become almost impossible for IT departments to manage all SaaS on a daily basis. The Future of SaaS Management will be a way for IT departments to manage everything from a central console and assign intermediate management systems to appropriate departments and personnel. Remembering, it is considering to define the relevant R&R well.

• Application owner: This is considering the department head who pays for SaaS and accepts any remaining risk.
• Application manager: managing a business engineer, responsible for creating/maintaining/managing accounts and properly handling data from deleted accounts.
• Power users: can provide support such as resetting passwords.
• Support: Notifies the IT department or SaaS vendor when issues are addressed, and is responsible for customization or integration tasks that require complicated work.

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3. Comprehensive cloud application inventory management

The established policy determines to the use of SaaS must include that the IT department approves the use of SaaS through the IT department and that the IT department can track usage. At a minimum, information about the type and name of the SaaS application, the owner of that SaaS, data classification and criticality, contract details, risk assessment and assessment processes, and a list of other services or applications integrated with the SaaS service must be traceable.

Using security tools to monitor access and enforce appropriate policies to protect data stored in cloud applications has become more important. Security tools such as Access Management (AM), Cloud Access Security Brokers (CASB), SaaS Security Management Platforms (SSPM), SaaS Management Platforms (SMP), and Backup tools can be used to maintain the security of cloud environments.

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SaaS Governance

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1. Start using SaaS

Choose and buy the right SaaS for your business by competitive features, pricing, and technical support. You should expect not only estimated costs, but also all estimated costs, such as initial integration and expansion tasks through the introduction of SaaS. Create the ability to get the most out of SaaS and optimize using the right tools, processes, and people.

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Every SaaS MUST integrate with existing enterprise identity and access management (IAM) solutions and have clear goals for recovery. For applications with sensitive data, a plan must be discussed to deal with failures proposed by SaaS.

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2. After-sales SaaS management

SaaS applications require mandatory management. IT or business departments must respond flexibly to changes and support SaaS with an agile approach. Manage vendor risk and control licenses according to the requirements of actual SaaS users. Addressing, the requirements for users to access SaaS must be validated and associated processes created and implemented. Reporting, compliance management, user risk management, data backup, SaaS application performance monitoring, and SaaS portfolio management are required.

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3. Lifecycle management

Backup operations are required for SaaS service termination and service deprovisioning. Migrating data between SaaS services can be a collaborative process. An SMP or cloud migration platform can support migration between common SaaS applications. Policies, internal regulations and policies must be established for data destruction and storage. Adopt requirements to ensure that data destruction is appropriate, and ensure proper processing time to properly process the data.

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At the end

The primary purpose of SaaS governance is to reduce risk within an organization, reduce costs, and ensure effective investments. Does your business currently use SaaS? It's time to think about SaaS governance to build, maintain, and manage an efficient and effective technology stack.

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👉 Inquire about SaaS governance